Care & Instructions
New Care Guidelines:
- Regular Maintenance: Keep your shoe in excellent condition by regularly wiping it with a soft, damp cloth to remove dust and dirt. For a deeper clean, use a mild cleaner appropriate for the shoe's material.
- Avoid Overstuffing: Prevent putting too much in your shoe to avoid straining seams and losing its shape.
- Stay Dry: Protect your shoe from prolonged exposure to moisture. If it gets wet, gently dab it with an absorbent cloth and let it air dry naturally, away from heat.
- Proper Storage: When not in use, store your shoe in a cool, dry place. Use a dust shoe or pillowcase to shield it from dust and light, and fill it with tissue paper or bubble wrap to help maintain its shape.
For Leather Shoes:
- Conditioning: Keep the leather soft by using a quality leather conditioner every few months.
- Sunlight Protection: Store your leather shoe away from direct sunlight to prevent color fading.
- Stain Treatment: Quickly treat small stains by gently blotting with a damp cloth, without rubbing. For stubborn stains, seek professional assistance.
For Fabric Shoes:
- Spot Cleaning: Use mild detergent and a damp cloth for small spills, avoiding soaking the fabric.
- Machine Washing: If the item is machine washable, use a gentle cycle with cold water and mild detergent. Place flat on a clean towel to dry.
- Ironing: Iron on a low heat setting with a cloth as a barrier to protect the fabric.
For Suede Shoes:
- Brushing: Restore the nap of your suede shoe by gently brushing it with a suede brush to remove surface dirt.
- Stain Removal: For oil or grease stains, apply cornstarch or talcum powder and leave it overnight before brushing off. For water stains, gently blot with a clean cloth and air dry naturally.
- Protective Spray: Test a suede protector spray in a hidden area before applying to repel water and stains.
Contact Us:
If you need assistance or have questions regarding your shoe's care, don't hesitate to reach out to our dedicated customer support team at:
Business name: Ellivent
Phone: +1 800-889-6648
Email: support@ellivent.com
Address: 4511 N Midkiff Rd, Midland Texas 79705, United States
Customer Support: 09:00 AM to 05:00 PM, (Monday to Friday)
